Pistolo Casino Terms & Conditions

These Terms & Conditions explain the rules that apply to your use of Pistolo Casino, including access to the website, account management, deposits, withdrawals, games and responsible gambling. Please read them carefully before using the service. By accessing the website or opening an account, you acknowledge that you have read, understood and accepted these terms.

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1. General terms and acceptance

These Terms & Conditions form an agreement between you and Pistolo Casino in relation to your use of the website, account services and gambling products made available through the platform. They apply to all visitors, account holders and players. Additional rules may apply to particular games, promotions, payment methods or services. Where additional rules are shown, they form part of these Terms & Conditions and should be read before you participate.

Review contents

You must use the website only for lawful purposes and in accordance with these terms. If you do not agree with any part of this document, you should not register, deposit funds, play games or otherwise use the service. Pistolo Casino may update these terms from time to time. Updated terms will apply from the date they are published or otherwise made available, unless a different effective date is stated.

You are responsible for checking the current version of the terms before using the website. Continued use after an update means that you accept the revised terms. Some terms may be supplemented by privacy information, responsible gambling guidance and specific promotional conditions. If there is an inconsistency, the specific rule may apply to the relevant product or promotion.

Eligibility and lawful use

You must meet the minimum legal age and all other eligibility requirements that apply where you live.
You must not use the service if online gambling is unlawful or restricted in your location.
You must provide accurate information when registering and keep that information current.
You must not access the service on behalf of another person or allow another person to use your account.
You must comply with all laws, regulations and restrictions that apply to you.

It is your responsibility to determine whether you may legally use online gambling services from your location. Pistolo Casino may restrict access, refuse registration or close an account where eligibility cannot be confirmed or where use of the service may breach applicable requirements.

2. Accounts, verification and security

You may be required to create an account before accessing certain features. Only one personal account may be opened unless Pistolo Casino expressly permits otherwise. Accounts are for individual use and must not be sold, transferred, shared or used for commercial purposes. You are responsible for all activity carried out through your account where that activity results from your failure to keep your login details secure.

You must choose a secure password, keep your authentication information confidential and notify Pistolo Casino promptly if you suspect unauthorised access. Do not use another person’s login details. Pistolo Casino may suspend access while investigating suspected misuse, security concerns, identity issues or a breach of these terms.

To meet legal, security, anti-fraud or responsible gambling requirements, Pistolo Casino may ask you to provide information or documents confirming your identity, age, address, payment method or source of funds. Information must be genuine, complete and legible. Failure to complete verification may result in limits on account activity, delayed processing, suspension or closure.

Pistolo Casino may carry out checks using internal processes or appropriate third parties. These checks are intended to protect players, prevent fraud, support compliance and maintain the integrity of the service. Personal information will be handled in accordance with the applicable privacy information.

Suspension and closure

An account may be suspended or closed if information is inaccurate, verification cannot be completed, the account is linked to prohibited activity, the service is misused, or these terms are breached. Action may also be taken where required by law or where necessary to protect players, the platform or payment systems. You may ask for an account to be closed at any time through the available account support process.

3. Deposits, withdrawals and gaming

You may only use payment methods that are available to you and authorised for your use. Deposits must come from a payment account or method held in your name unless an alternative arrangement is expressly approved. You must not use a payment method belonging to another person. Pistolo Casino may reject, reverse or review transactions that appear unauthorised, unusual or inconsistent with these terms.

You should deposit only amounts that you can afford to lose. Before confirming a transaction, check the amount, payment method and any information displayed on the payment screen. Payment providers may apply their own conditions, fees or processing requirements. Pistolo Casino is not responsible for charges imposed by a bank, card provider, wallet or other external payment service.

Withdrawal requests may be subject to account verification, transaction checks and any rules displayed for the relevant payment method or product. Funds may be returned to an appropriate verified method or handled through another available process. You should review the instructions shown at the time of making a request. Processing may be affected by verification, payment providers, technical issues, legal requirements or suspected fraud.

All games are subject to the rules and information displayed within the relevant game. Results generated by the game system are final, subject to correction of a clear technical error or other remedy required by applicable law. If a game is interrupted, Pistolo Casino may review the outcome and take reasonable steps to resolve the issue. You must not attempt to manipulate, disrupt or exploit a game, payment process or website feature.

Promotions and bonuses

Promotions, bonuses and other offers may be subject to separate conditions, eligibility requirements, expiry dates, wagering rules, contribution rules or maximum limits. Those conditions will be shown with the relevant offer. You should read them before accepting or using a promotion. An offer may be withdrawn, changed or made unavailable where permitted, including where misuse, technical error or ineligible participation is identified.

You must not abuse a promotion by creating multiple accounts, using another person’s account, coordinating play, exploiting an error or taking steps designed to avoid the intended conditions. Pistolo Casino may cancel affected benefits or transactions and take further action where promotional abuse is suspected.

4. Responsible gambling, website use and liability

Gambling should be entertainment, not a way to make money or recover losses. Set a budget and time limit before you play, take regular breaks and never gamble with money needed for essentials. If gambling stops being enjoyable or feels difficult to control, stop playing and seek support from an appropriate gambling help service in your area.

Do not gamble while under the influence of alcohol or other substances.
Do not chase losses or borrow money to gamble.
Use available deposit, spending, session or account limits where offered.
Request a break or account closure if you need time away from gambling.
Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

The website is provided for personal use. You must not copy, reproduce, frame, scrape, interfere with, overload or reverse engineer any part of the service. You must not upload malicious code, use automated tools without permission, bypass security controls or attempt to gain unauthorised access. Content, software, trademarks and other materials on the website may belong to Pistolo Casino or its licensors and must not be used outside the permissions provided.

Reasonable steps may be taken to keep the service available and accurate, but uninterrupted access cannot be guaranteed. The website may be changed, suspended or withdrawn, and games or features may become unavailable. Pistolo Casino is not responsible for losses caused by circumstances outside reasonable control, including failures involving networks, devices, payment providers, software, electricity or third-party services.

To the extent permitted by law, Pistolo Casino is not liable for indirect or consequential loss arising from use of the website or inability to use it. Nothing in these terms excludes or limits a right, guarantee or liability that cannot lawfully be excluded or limited. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to apply.

Questions and complaints

If you have a question, believe there is an error or wish to make a complaint, use the support or contact option made available on the website. Provide enough information for the matter to be reviewed, including relevant dates, transaction details and screenshots where appropriate. Pistolo Casino may request further information and will assess the matter in accordance with its internal process and applicable requirements.

These terms are intended to be read consistently with applicable Australian laws and any mandatory requirements applying to the service and the player. Any dispute should first be raised through the available support process. By using Pistolo Casino, you confirm that you have had an opportunity to read these Terms & Conditions and agree to be bound by them.